Empowering End-users
Amber Harmon, WCMS Project Lead, Indiana University
This presentation will discuss how the IU Enterprise Web Tech Services team is implementing Cascade Server to "Empower People" at IU, avoiding the central command and control model that oversees and dictates web content activities, and investing heavily in the development of training materials, hands-on training, and support.
Empowering People, IU's new 5-year strategic plan for IT, calls on IU to "implement a comprehensive, integrated university-wide web presence by providing common tools for site creation and maintenance." (Rec. 3; Action 13, Empowering People) Empowering People notes that "content creators are often dissatisfied with their ability to provide timely, updated information on web sites when working through current web environments and administration processes. The use of content management technologies allows creators convenient, user-friendly tools for contributing and publishing information on web sites under a carefully managed system of authorization and control."