Greetings from Jeremy – a.k.a. the New Guy.  My first day working at Hannon Hill was the day of the User’s Conference – talk about baptism by fire!  Actually, it was an awesome experience – it gave me a great perspective on what this company is all about.  And since I’m in the support and services department, I really enjoyed getting to meet some of the people I’ll be supporting.  I really appreciate the wonderful sense of community among Cascade Server users - that’s important in making any product a success.

I know a lot of you out there are fairly new clients, and since I too am just becoming familiar with the software, I thought I’d take this chance to share some resources I’ve really found helpful (I mean other than just yelling “hey Tim, can you look at this?”):

• Technical Intro Guides – It’s kind of a running joke around the office – everyone here, from developer to receptionist starts off going through these guides so that everyone in the company knows what Cascade Server is all about, and how to integrate a site.  Even if you’re an old pro though, it never hurts to brush up on these.
• Cascade Server Forum – If you’re not using the forum yet, it’s time to start!  It’s a very active forum for both users and Hannon Hill staff, and there’s a wealth of tips, tricks, and code snippets that are worth borrowing.
• Knowledgebase – Ok, so you’re probably already using the knowledgebase, but did you know there’s also a printable PDF version of the User’s Guide?  There’s also a ton of PHP code on there under the CAST (Cascade Advanced Server Toolkit) Section for anyone looking to expand their implementation.  It’s worth checking out!