New Forums, Idea Exchange and Code Examples

Tuesday, April 27th, 2010 at 3:15pm -- Bradley WagnerBookmark and Share


Yesterday, we moved the Cascade Server Success Community to a new Forum and Idea Exchange.

First off, I want to apologize for any inconvenience this caused. This move requires that our users create new accounts on both the Forums and Idea Exchange. While we did look into migrating user accounts, there was no way for us to easily do so with the new systems that we wanted.

That said, I think these new systems offer some significant improvements and new features over the existing ones.

Improvements

Forums:

  • The Forums clearly indicate questions that are still unanswered ("Open") vs. those that have been answered ("Resolved").
  • Improved Forum search
  • You can reply directly from your email to the Forum's topic notifications and have the reply threaded in the Forum discussion.
  • The Forum uses Markdown for text formatting which is clean and simple. The text editing window also offers a preview of your post.
  • Improved RSS feeds
Idea Exchange:
  • Idea sorting is more clearly delineated.
  • Improved Search that searches as you begin to type a new idea.
  • Participants are allowed to allocate between 1-3 votes to each idea.
  • Improved RSS feeds

Authentication

Both systems accept Open ID logins and use Gravatar (sweet). The Forums unfortunately don't work with Google's Open ID, but most others appear to work well. You can also opt for just creating two accounts with the same email/password in both systems.

What we moved

We moved over all ideas in the idea exchange that had 10 votes or more, but this, unfortunately, did not include comments. We've recreated the same Forum categories but are starting fresh with the forum content.

We'll maintain the the archived forum and idea exchange content for search, and plan to move over the troubleshooting and FAQ sections of the old forum.

Code Sharing on GitHub

Lastly, we've recently started posting code examples with documentation for commonly used XSLT and Velocity formats on our GitHub account.

We look forward to what these changes will mean to our valued user community and hope you will sign up today!



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