So here it is folks, the long awaited, highly anticipated, soon to be imitated but never duplicated, far from antiquated....Cascade Server Knowledge Base!!!  Sorry, I got kind of carried away there for a second, but here at Hannon Hill, we really are excited about today’s release of the all new Knowledge Base.  With the help and expertise of people from every department, we’ve worked hard over the last few months to produce a Knowledge Base that’s informative, logical, and most of all…easy to use!  Here are some highlights:

• The Knowledge Base itself has been completely overhauled, and all topics are now presented in three sections  -- Digest, for an introductory version; Concept, for a more advanced explanation; and Technical, for in-depth information, steps, processes, and resources.
• We have loads of great new videos that not only demonstrate some of Cascade Server’s features, but also how to navigate around the Knowledge Base itself.  Start out with this one for a great introduction to the new KB.
• We’re hoping that users can get all the answers they need from the Knowledge Base, but if not, or if they have suggestions as to how we can make it even better, we’ve streamlined and clearly defined the methods with which you can provide us with feedback or ask for help.  You can easily and instantaneously send us comments, suggestions, or questions by clicking the ‘Beta Feedback’ link at the bottom of every page in the Knowledge Base.  If you’re one of your organizations two primary support contacts, you can reach us though JIRA.  Additionally, the Cascade Server User’s Forum continues to be a tremendous resource for users of all levels.
• The addition of Google Custom Search functionality, and a brand new, comprehensive glossary and site index, will enable users to easily and quickly find the information and resources that they’re looking for.
• We’ve also updated the vast majority of our screenshots, graphics, and most importantly, documentation to accurately reflect the most recent versions of Cascade Server.
• You can bookmark this link, and we’ve also added a ‘New Knowledge Base (BETA)’ link to the bottom of every page on hannonhill.com for even more easy access.

We’re extremely proud of the new Cascade Server Knowledge Base, and we can’t wait for all of you to use it.  So give it a spin and let us know what you think!

Hannon Hill is proud to announce the release of Cascade Server 5.2 boasting even more new features aimed at enhancing the experience of users and administrators alike.  The new features made available with the release of 5.2 are Drag N' Drop Folder Reordering and Publish Queue Reordering. 

Drag N' Drop Folder Reordering gives users the ability to drag and drop assets in a folder rather than reordering assets with the up/down/top/bottom arrows.  This new feature provides a quicker, more elegant way to reorder the contents of a folder.  A custom cursor will appear over a row signifying that it is able to dragged.  However, for those of you who still like the old way of reordering with the up/down/top/bottom arrows, Cascade Server 5.2 will continue to support this option. 

Publish Queue reordering has been added in response to some enterprise Cascade deployments which often have independent business units that publish on their own schedules. Because this can lead to long wait times for time-critical publishes that are stacked behind whole site publishes, Managers and Administrators will now have the ability to reorder jobs in the publish queue in the drag and drop format.  System preferences will allow administrators to configure which roles can reorder the publish queue - giving permissions to Administrators, Managers and above, or selecting the option to disable the ability to reorder the queue.  In addition, all publish jobs in the publish queue will now be displayed for users who can access the publish status screen rather than being limited by Read permissions.  This will help eliminate confusion about why a job at the top of the queue has not started.  All jobs that have not yet started can now be moved with drag and drop ease to ensure that time-critical publishes can easily be given higher priority. 

Finally, we added a WYSIWYG upgrade for FireFox 3 compatibility in anticipation of its release. 

I'm excited about Cascade Server 5.2 and its new features designed to improve efficiency for several levels of users. These new features reflect Hannon Hill's commitment to making Cascade Server a product that meets the growing needs of all our customers.  We hope you enjoy!

Don't forget to check back here for new Cascade Server 5 Series upgrades and features.