New Service Offering! Intercom Customer Messaging Platform

Wednesday, April 26th, 2017 at 11:00am

This week we are rolling out Intercom to our Cascade Cloud hosted service and to our website.  Intercom is a “Customer Messaging Platform”, which puts a direct line of communication between us and you, our users.  

Where will you find this service?  It’s the blue chat bubble on the bottom right hand side of Cascade Cloud, and our website.  This will be rolled out to Cloud customers running 8.1.1+ on our new architecture.intercom.jpg

It’s probably a good time to mention this is a Beta rollout.  We’re doing this to improve your user experience.  We’re also looking for feedback.  You can simply contact us through Intercom, or we can chat about it in our Slack channel, #product-feedback.   

Let us know what you think!

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Hannon Hill Corporation

3423 Piedmont Road NE, Suite 520
Atlanta, GA 30305

Phone: 678.904.6900
Toll Free: 1.800.407.3540
Fax: 678.904.6901

GSA Contract Holder