I won't open a connection to <ip address 1> (only to <ip address 2>)

When attempting to publish to an FTP server, users may encounter messages like the following:

I won't open a connection to <ip address 1> (only to <ip address 2>)

This error typically indicates that the underlying Transport is configured to use Active FTP while the target server only supports Passive FTP. To address this:

  • Edit the FTP Transport in question
  • Check the option to Use Passive FTP (PASV)
  • Submit