Most of our clients interact with us on a day-to-day basis, either on our various GitHub repositories, our user experience forums, our support forums, or at our annual user conference. Check out what the people behind Cascade CMS have to say.
As Manager of Hannon Hill’s Professional Services team, Brad oversees all professional services associated with Cascade CMS for the company’s clients. Brad provides pre-sales consulting and manages all customer projects, including initial product implementations and integrations and delegation of subsequent service requests. Prior to this position, Brad was the general manager of a consulting practice that provided professional services on Content Management Systems and custom application development.
Charlie's team will be your organization's primary point of contact. They are your account managers for handling the purchase of new products or services and they also handle all customer feedback and customer satisfaction. The Success team proactively reaches out to check in, gather feedback, and share the product roadmap. Additionally, they lead quarterly webinars for the entire customer base showcasing what's new in all of our products. They do so many things to ensure that customers are getting the most out of all the products and services they have with us.
Sabine leads the Human Resources department with a passion for employee experience. She guides individuals in their professional development goals and facilitates performance management, leading to an engaged and motivated team. She oversees Hannon Hill’s recruiting efforts to ensure open positions are filled with top talent. Additionally, she is responsible for Hannon Hill’s compliance with laws and regulations, keeps her finger on the pulse of job market trends to offer competitive compensation and benefits, and acts as an advisor to leadership on HR matters.