By Chris Rapozo — Sep 15, 2022 11:00 AM
What do you do at Hannon Hill?
I have a cross-functional position and work with Support, answering support tickets and Product, focusing on the front-end development of our products. I also act as backup on the Sytems team in case someone needs help completing a task.
Who inspired you to pursue the career you have today?
About 10 years ago, I worked at Millersville University, one of Hannon Hill's clients, and I interacted closely with the team at Hannon Hill. Tim Reilly, Director of Support, in particular. Tim has been wonderful to work with and always supportive. The positive interactions I had with Tim and the rest of the team while witnessing the willingness for excellence in customer support was inspiring. I wanted to be part of a company that strove to raise the bar in the tech industry.
What did you do before working at Hannon Hill?
My first job was as a stock clerk at a local grocery store while in high school. This job taught me the value of a hard day's work and benefited me throughout my career.
While in college, I worked on the web development team at Millersville University in Pennsylvania and was hired full-time after graduation, where I first started using Hannon Hill's flagship product, Cascade CMS. I worked at Millersville University for a total of about six years, three years as a student worker and three as an employee, until joining the team at Hannon Hill.
One of my favorite projects was being part of automating the infrastructure of the newly implemented Cascade CMS Cloud at the time. I researched and implemented an infrastructure that allowed us to maintain our growing client base more efficiently. I've never done anything like this before, and the project helped me add to my professional toolbox as a web developer.
What is your biggest motivator?
On a personal level, my family. Watching my kids grow and learn new things motivates me to be the father they need me to be and serve as a role model that will set them up for success in the future. Helping kids, in general, is a passion of mine, and instilling practical life skills in the future leaders of our nation while volunteering at my local church is important to me.
On a professional level, knowing that I could make an impact on someone else, whether in a support request or a change in a product, motivates me to bring my A-game each day.
And now for some fun questions…..
If you were a brand, what would it be?Slack. I always liked Slack's release notes. Their mentality and tone always spoke to me because their communication team uses a comedic way to relay their product updates instead of a vanilla, cookie-cutter approach. I always thought their play on words was cool, fun and light!
What do you do for fun?
What's your favorite quote?
"If you want to change the world, go home and love your family." - Mother Teresa
This quote aligns with my motivation to guide my kids on the right path and set them up for success.