How do I unpublish an asset that no longer exists in the CMS?
Sometimes a page or file exists on your live website that you want removed, but it no longer exists in the CMS — so there's nothing to unpublish. The fix is to recreate it as a placeholder, unpublish that, then delete it.
- Navigate into the original folder path where the asset used to exist. If the folder path is gone too, recreate the folder structure first.
- Create a new File with exactly the same name and file extension as the file on the live site. You don't need to supply any contents — this is just a placeholder.
- Right-click the File and select Unpublish, or click More → Unpublish while viewing it.
- In the dialog, check the Destinations you want the File removed from.
- Click Unpublish.
The system then removes the file from the destination web servers. Once unpublishing completes, delete the placeholder file.
Example
Say a page exists at https://test.website.com/events/2026/02/party.html and the corresponding asset is gone from the CMS. You would:
- Navigate to the corresponding Site in the CMS.
- Drill down into, or recreate, the folder path
/events/2026/02. - Create a new File asset named
party.html. - Click More → Unpublish.
- Select the Destinations the file should be removed from.
- Click Unpublish.
Still seeing the asset on your site afterwards? Check your publish notifications for errors during the removal attempt.