What do you do for Hannon Hill?
I’m a Customer Success Specialist at Hannon Hill, which means I get to spend each day connecting with our amazing customers through email and Zoom calls. I get to hear about how customers are using Cascade CMS and Clive in their particular contexts, and I help them make sure they are getting the most out of their subscriptions with us. I love the relationships I get to build through this job.
From my first interview at Hannon Hill up until I was hired, every single person I interacted with was honest and kind, and I knew that they valued who I was as a person and a professional. That has continued to be my experience as I’ve gotten used to my role here, and the culture of respect here is admirable
What his favorite thing about working at Hannon Hill?
My favorite thing about working at Hannon Hill is the opportunities I've been given to grow professionally. My voice is valued, and my ideas are carefully considered, so I get to see tangible impacts from my role here.
What is your biggest achievement since joining Hannon Hill?
My biggest achievement has been the satisfaction of building meaningful relationships with our customers. It's an honor to get to chat with people every day to hear about their organization's priorities.
What do you look forward to in the future with Hannon Hill?
For the future, I'm looking forward to continuing to get to know our customers so that I can serve them in the best way possible.
What's a motto you live your life by?
“Other people do this all the time.”
When I’m stressed at an airport, have to make a difficult phone call, or am moving to a new house, it helps me to remember that other people all over the world are doing these things too. I’m not alone, and these are not unprecedented tasks! It’s a simple mantra, but it keeps me from getting overwhelmed.